Frequently Asked Questions
Are these OEM parts: (Original Equipment Manufacturer)
No, they are aftermarket parts designed to fit your vehicle like an OEM part would.
Does my car part come painted?
Yes, we paint to the paint code you provide us at checkout.
When do the replacement parts ship out?
We ship out within 7-15 business days. We will not rush your part out, we will assure your part will first pass our stringent quality control process. We ship directly to your doorstep through FedEx so you'll get full tracking information once the part leaves our warehouse.
How can I know if I'm ordering the correct part?
We have part numbers listed for you to verify you are order the correct item. If you are unsure, please contact your local dealership's part department and they can pull up your part number using your VIN.
How many coats of paint and clear do you use?
We use the 3 coats of paint and clear on every part.
Why should I choose to buy a painted part online?
Going to a typical bodyshop is typically more expensive and requires you to leave your car for repair. Our alternative will have your painted part at your door-step, ready to install, giving you the option to install your part at your own convenience allowing you to keep your car the whole time.
Do you carry CAPA parts?
No, CAPA parts start out as a regular aftermarket part, gets randomly selected for a CAPA test, and gets a CAPA sticker. Just because we don't carry CAPA, does not mean the part you are receiving is not a CAPA equivalent.
What if I am unhappy with my purchase (Return Policy)?
We want all of our customers to be completely happy with their purchase. We have an extended 30 day return policy.